What Our Customers Say

“My experience with Urban Cooling was very good right from first phone call to arrange a survey, through to the end of commissioning.

I was impressed but the time taken to review the options for installation at my home, and the clarity with which they were explained, and the fact that the job ran to time.

During the installation and commissioning, the team looked after my property very well, took time to clear up any mess and made sure I knew how the system worked before leaving.

All in all a very good experience. Would recommend.”

David P – Verified buyer

“So thankful this company exists! I quickly realised after moving into my new flat that it was a greenhouse in the spring and summer. After several weeks of misery I found this company – professional, responsive, fuss free and above all, a great product that really works. It’s great not to have an outside unit, which wouldn’t have worked easily for me. I did two rooms last year and have just done two more this year and am looking forward to a comfortable summer. I think the price is reasonable for what you get, and I was very pleased with the results last summer.”

Anonymous – Verified buyer

“We had Urban Cooling system installed a year ago, in an apartment with floor to ceiling windows and south-east exposure. Before the installation the reception room could heat up to 35-38 degrees during a sunny day! Urban Cooling AC saved us! It’s super efficient and powerful, cools a big apartment very quickly and it’s not very noisy, even on high settings. The system condenser is water-cooled so it can be installed 100% internally, which is the only option in many London houses. It is also energy efficient, I was surprised that our electricity bills were not much affected. Overall, a very good system that I would definitely recommend.”

Greg Z – Verified buyer

“Very pleased with the aircon that Urban Cooling installed. The installation team were professional and friendly. House was left tidy, and ‘making good’ repair work to the ceiling was of a very high standard. We did have one or two snags during installation, but to their credit, they took it very seriously and sent someone out the next working day to resolve the issue.”

James B – Verified buyer

“We had a really hot apartment in London and were looking for fully internal systems. After discussing options with a number of companies, we chose Urban Cooling. I really appreciated the in person survey so they could see the space and we could discuss install and expectations. Now the system is in, we can’t believe how we have lived without it. It cools our whole place to very comfortable temperatures, even our very big main space. Our smaller rooms get really cold which has been amazing with the recent sticky nights. The install team were great: careful to always ask for feedback if we were happy and so on. They left the house tidy after they finished each day. Mark promised me that we would not see any mess or pipework post-install and he was true to his word. Literally all that is visible is the wall mounted units in each room. I am so glad I did this and delighted with the results now it has been installed.”

Anonymous – Verified buyer

“I have been dealing with Urban Cooling for a couple of years. Their service, demeanour and staff have been second to none. They are informative and knowledgeable and I would have no hesitation in recommending Tony, Chris and the team. (PS. They didn’t pay me to say this!!!!)”

Gina F – Verified buyer